Betway App's Terms & Conditions – Fully in Bengali

Welcome to betway app. These Terms & Conditions apply to the use of betway app (betwayapp.app) and all its services. By registering, logging in, or using any of our services, you are automatically deemed to have accepted these Terms & Conditions.

The betway app terms and conditions have been drawn up in accordance with applicable laws and regulations in Bangladesh. This document constitutes a legally binding agreement — please read it carefully and in full before using the platform.

If you object to any of these terms, please discontinue use of betway app and get in touch with our support team.

To create an account on betway app, the following conditions must be met:

• You must be at least 18 (eighteen) years of age.
• All information provided during registration must be truthful, accurate, and up to date.
• Each individual may register only one account. Opening multiple accounts is strictly prohibited.
• You are responsible for keeping your account password confidential. It must not be shared with anyone.
• If you notice any unusual activity on your account, notify betway app support immediately.

Betway app reserves the right to approve or reject any account registration. If false information is found to have been provided during registration, the account may be closed at any time and any deposited funds may be forfeited.

Betway app follows a Know Your Customer (KYC) identity verification process to maintain a safe gaming environment. The following documents may be required before processing a withdrawal or upon request by betway app:

• A clear copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of payment method ownership (bKash/Nagad/Rocket account details).

Betway app reserves the right to suspend withdrawals until KYC verification is complete. This process is in place to protect your account and funds. Verification is typically completed within 1–3 business days.

The following rules apply to all financial transactions on betway app:

• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• Deposits and withdrawals can be made via bKash, Nagad, and Rocket.
• Deposited funds are generally credited to your account within a few minutes.
• Withdrawals are typically processed within 15–30 minutes, but may be delayed if KYC verification has not been completed.
• To withdraw bonus funds, the specified wagering requirements must be met.
• Depositing or withdrawing funds to or from a third-party account is strictly prohibited.

Betway app reserves the right to review any suspicious transactions and may place a hold on them if necessary. Transactions linked to money laundering or illegal activity will be reported to the relevant authorities.

Betway app regularly offers a variety of bonuses and promotional deals. These bonuses are subject to the following terms and conditions:

• The welcome bonus is available to new users only and can be claimed once.
• Each bonus carries a specific wagering requirement (typically 20x to 40x).
• Bonus funds will expire if not used within the specified time period.
• Where a promotional code is required to claim a bonus, the correct code must be entered.
• Betway app reserves the right to modify or cancel any bonus offer at any time.

Bonus abuse — such as collecting bonuses from multiple accounts or attempting to withdraw bonus funds in violation of the rules — is strictly prohibited. If such activity is detected, the bonus may be cancelled and the account may be closed.

The following rules must be followed when playing games on betway app:

• The outcome of every game is determined by RNG (Random Number Generator) technology and is completely fair and unbiased.
• If a game is interrupted mid-session due to a technical issue, the wager will be refunded.
• In Live Casino games, the dealer's decision is final.
• Any dispute regarding a game outcome must be reported to support within 72 hours.
• Exploiting any bug or vulnerability in the gaming software is strictly prohibited.

The RTP (Return to Player) rates and game rules for all games on betway app are clearly stated on each game's information page. We believe transparency is the foundation of fair gaming.

The following activities are strictly prohibited on betway app and may result in account closure and legal action:

• Creating multiple accounts or using another person's account.
• Using bots, scripts, or automated software to play games.
• Attempting to hack or gain unauthorised access to betway app's systems.
• Deceiving other users or spreading false information.
• Using betway app for money laundering or any illegal financial transactions.
• Using betway app's brand, logo, or content without prior permission.
• Opening or operating an account on behalf of a minor.

Betway app takes the protection of your personal information very seriously. Data collected at registration is used solely for the following purposes:

• For account verification and management purposes.
• For payment processing and fraud prevention purposes.
• To meet legal and regulatory obligations.
• To provide a customised gaming experience.

Betway app never sells your personal information to third parties. However, we may be required to share data with relevant authorities when legally obligated to do so. For more details, visit our Privacy Policy read.

Betway app believes gaming should always be a source of entertainment. To that end, betway app offers the following features:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit for continuous play.
• Cooling-Off: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Take advantage of the long-term self-exclusion option.
• Reality Check: Review your playing time and spending history at regular intervals.

If you feel that gaming is having a negative impact on your life, reach out to the betway app help centre right away. Our trained team is always here to support you.

You can request to close your account at any time by contacting betway app support. Before closing your account, please make sure of the following:

• There are no active bonuses or pending bets on the account.
• All withdrawable funds have been cashed out.
• No ongoing disputes or complaints.

Betway app may also close or suspend an account in the following circumstances:

• In the event of a breach of the terms and conditions.
• In cases of suspected false information or fraud.
• Due to legal and regulatory requirements.
• For accounts that have been inactive for an extended period (more than 12 months).

Betway app is committed to delivering the highest quality of service. However, betway app's liability is limited in the following circumstances:

• When a game session is interrupted due to loss of internet connection.
• In cases of delayed transactions caused by errors in third-party payment gateways or banking systems.
• In the event of unexpected technical issues or server downtime causing a temporary service interruption.
• Force majeure events (natural disasters, war, pandemics, etc.).

Betway app is not liable in any way for a user's gaming decisions or the outcome of any bets. Gaming is always a personal decision made at the user's own risk.

Betway app reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• For significant changes, a notice will be sent to your registered email or posted on the platform.
• Updated terms and conditions take effect from the date of publication.
• Continued use of betway app after any changes have been made will be considered your acceptance of the updated terms.

The most current version of these terms and conditions will always be available on this page. We recommend checking back regularly. For any questions or feedback, please contact our Help Centre.