Betway App's Privacy Policy – Fully in Bengali

Betway app (betwayapp.app) places the highest value on user privacy. This privacy policy has been developed in accordance with applicable data protection laws in Bangladesh and international standards. By registering or using the betway app, you are agreeing to this privacy policy.

Betway app believes transparency is the foundation of trust. In this policy, we explain clearly — what data is collected, how it is used, and what rights you have. Your data belongs to you — that is the core principle of betway app.

Betway app collects user data at various stages. A detailed breakdown is provided below:

Betway app collects only the minimum data necessary to operate its services. No irrelevant or excessive information is requested.

Betway app uses the data it collects for the following specific purposes:

• Account Management: For registration verification, login security, and account management.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect suspicious activity and protect your account.
• Improving the Gaming Experience: To provide customized game recommendations and offers based on your preferences.
• Customer Support: To resolve support requests quickly and effectively.
• Legal Obligation: To provide information as required by relevant authorities when legally obligated.
• Responsible Gaming: To detect excessive gaming patterns and send timely alerts.

Betway app shares data only in the following circumstances and with specific parties:

• Payment Providers: With payment partners such as bKash, Nagad, and Rocket — only the information necessary to complete transactions.
• Technology Infrastructure: Secure cloud hosting and database providers — operating under strict confidentiality agreements.
• Law Enforcement: To the relevant authorities when required by court order or legal obligation.
• Fraud Prevention Services: Fraud detection software partners — with fully encrypted data only.

All third-party providers working with the betway app are required to uphold the same privacy standards. Any breach of contract results in immediate termination of that partnership.

Betway app uses cookies on its website. Cookies are small text files stored in your browser. betway app uses the following types of cookies:

A cookie consent notice is displayed on your first visit to betway app. You can also manage cookie preferences at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

Betway app uses industry-standard technology to keep your information secure. Our security layers include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: Unauthorized access attempts are blocked automatically.
• Regular Security Audits: Regular penetration testing conducted by third-party security specialists.
• Data Minimisation: Only the data that is strictly necessary is stored.
• Staff Training: All betway app staff receive regular training on security and data privacy.

Regarding your personal data on betway app, you have the following rights:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to have inaccurate or outdated information corrected.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain circumstances.
• Data Portability: The right to receive your data in a clear, readable format.
• Right to Object: The right to object to certain uses of your data.
• Right to Withdraw Consent: The right to withdraw your consent at any time.

To exercise any of the rights listed above, email support@betwayapp.app. betway app typically processes requests within 30 business days.

Betway app does not retain your data for longer than necessary. The retention guidelines are as follows:

Once the retention period expires, betway app securely deletes or fully anonymises your data so that you can no longer be identified in any way.

Age is verified during registration, and confirmed via national ID through the KYC process. If you suspect that a minor's information has been collected by mistake, please notify us immediately at support@betwayapp.app. betway app will promptly delete the data and close the associated account.

If a parent or guardian suspects their child is using betway app, please contact our Help Center immediately. We will take action within 24 hours.

Betway app may update this Privacy Policy when necessary. In the event of changes:

• You will be notified at your registered email address before any significant changes take effect.
• The updated policy will be published on this page, with the "Last Updated" date shown at the top.
• Continued use of betway app after any changes will be considered acceptance of the updated policy.
• Re-consent may be required for significant changes.

For any questions, requests, or complaints regarding our privacy policy, please contact betway app:

• Email: support@betwayapp.app
• Help Center: betwayapp.app/help-center
• Response Time: Usually within 24–48 hours
• Language: Support available in both Bengali and English